🛡️ Responsible Gaming

390k Responsible Gaming — Our Commitment to Safe & Enjoyable Gaming

Gaming should be fun — not stressful. At 390k, every player's safety and wellbeing comes first. Learn how we promote responsible gaming and how you can keep yourself protected.

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390k's Commitment We care about every member's mental and financial well-being. Responsible gaming is not just a policy — it is part of who we are.
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18+
Adults Only
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24/7
Support Available
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Free
Limit-Setting Tools
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Support
Professional Counseling

Our Safe Gaming Tools

390k gives you full control over your gaming experience

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Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately — increasing one requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you will play each session. Once that time is up, the system will automatically log you out and encourage you to take a break.

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Self-Exclusion

If you feel you need a break from gaming, you can self-exclude for a set period — anywhere from 7 days to permanently. During this time, access to your account will be completely blocked.

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Betting History Review

View your full betting and deposit history anytime from your account. Understanding your own patterns makes it easier to stay in control.

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Reality Check

On-screen reminders will appear at regular intervals showing how long you have been playing and how much you have won or lost. These alerts help you stay clear-headed.

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Expert Support

390k's trained support team is available around the clock for any issue. If you have concerns about your gaming, reach out anytime via live chat or email.

01 What Is Responsible Gaming and Why It Matters

Responsible gaming means keeping gaming a healthy form of entertainment — not a source of income or an escape from problems. At 390k, we believe every player should stay aware of their own gaming habits.

Online gaming can be entertaining and, when done responsibly, there's nothing wrong with it. But some people gradually fall into habits that can harm their finances or mental health. 390k wants to raise awareness before that point is ever reached.

The core principles of responsible gaming are simple:

  • Play Within Your Budget — Never bet money that your household can't afford to lose.
  • Set Time Limits — Every gaming session should have an end time.
  • Do Not Chase Your Losses — That is the biggest risk.
  • Avoid Gaming When Drinking or Under Stress — It is hard to make sound decisions in that state.
  • Let Gaming Be One Joy Among Many — Life is richer with family, friends, and hobbies.
Keep in Mind: Winning is never guaranteed in gaming. All outcomes are entirely random — no strategy or pattern can ensure a specific result.

02 Recognize the Signs of Addiction

Gaming addiction develops gradually — many people do not realize they have crossed a line until it is too late. Read through the signs below carefully. If you notice any of them in yourself or someone you know, it is time to take action.

Area Possible Warning Signs
Financial Spending beyond your budget, borrowing to play, diverting money from bills or household expenses
Time Loss of sleep, difficulty focusing on work or studies, playing longer than planned
Mental Anger or depression after a loss, restlessness when not playing, constantly thinking about gaming
Social Spending less time with family or friends, hiding your gaming activity
Behavioral Repeatedly chasing losses, inability to stop playing
Important: If three or more of the five signs above apply to you, don't wait — contact 390k Support or self-exclude now.

03 Set Your Own Limits — Step by Step

You can set your own gaming limits directly from your 390k account in just a few minutes. All tools are completely free to use and can be adjusted at any time.

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Deposit Limit

Set a maximum deposit amount by day, week, or month.

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Loss Limit

Gaming will automatically stop once you reach a set loss amount.

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Bet Limits

Set a maximum wager amount for any given period.

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Session Timer

Decide in advance how many hours a day you want to play.

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Cooling-Off Period

Take a break of 1 day to 6 weeks, whenever you need it.

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Permanent Exclusion

You can permanently close your account at any time.

Steps to Set Your Limits:

  1. Log in to your account and click the profile icon in the top right corner.
  2. Go to the "Responsible Gaming" menu.
  3. Choose the type of limit you want — deposit, time, or exclusion.
  4. Set your amount or time limit and confirm.
  5. You will receive a confirmation email — the limit will become active after that.

04 Protecting Minors

390k strictly does not serve anyone under 18. Age verification and KYC are mandatory at registration. As a parent or guardian, you can also take steps at home:

  • Use Parental Control Software — that blocks access to gaming and betting sites.
  • Keep Passwords & Devices Secure — Keep it out of reach of children.
  • Have an Open Conversation About Online Gaming — Talk to them about the risks and responsibilities involved.
  • Keep Bank Cards & Mobile Banking Secure To prevent any unauthorized transactions.

If you suspect a minor is using 390k, contact us at support@390k.ws — we will act immediately, close the account, and delete all associated data.

🧠 Self-Check — How healthy are your gaming habits?

Check any of the statements below that apply to you.

I sometimes end up spending more than my set budget.
I keep playing in an attempt to recover money I have lost.
I feel restless or irritable when I am not gaming.
I have lied to family or friends about my gaming.
I prioritize gaming over work, studies, or sleep.
I have borrowed money or dipped into savings to fund my gaming.

05 FAQ

Yes, you can set daily, weekly, or monthly deposit limits yourself from the "Responsible Gaming" section of your account. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period — this helps prevent impulsive decisions.

For temporary exclusions (7 days to 6 months), your account can be reactivated once the set period has ended. For permanent exclusions, however, the account will be closed for good — it cannot be reopened.

If you believe a family member is gaming excessively, please let us know at support@390k.ws. We will handle the matter confidentially and take the necessary steps.

In Bangladesh, you can call the National Mental Health Helpline at 16789. You can also consult a mental health professional or visit a nearby community clinic. 390k's support team can also provide initial guidance.

Yes, you can still withdraw your existing balance during a cooling-off or exclusion period. Only new deposits and gameplay will be restricted.
Quick Help

Set your limits now or talk to our support team.

Set Limits Open a New Account
Support Helpline
📧 support@390k.ws
Live Chat: Active 24/7

Useful Links
About Us Terms & Conditions Privacy Policy Frequently Asked Questions (FAQ)
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Play Responsibly — Enjoy the Experience

Gaming at 390k is about more than winning — it is about a safe and enjoyable experience. Open an account today and make full use of all our protection tools.

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